Privacy Policy

Last updated June 20th, 2024

1. Information We Collect

1.1 Personal Information: When you use our services, we may collect personal information such as your name, email address, and payment information. This information is collected when you create an account, place an order, or contact us for support.

1.2 Uploaded Images: To provide our portrait drawing services, we collect and process the images you upload. These images are used solely for the purpose of generating AI portraits and are stored securely.

1.3 Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits. This data helps us improve our services and enhance your experience.

2. How We Use Your Information

2.1 To Provide Services: We use your personal information and uploaded images to generate AI portraits and deliver them to you.

2.2 Payment Processing: Your payment information is used to process transactions securely.

2.3 Communication: We may use your contact information to send you updates, respond to inquiries, and provide customer support.

2.4 Improvement of Services: Usage data is analyzed to improve our website, services, and user experience.

2.5 Marketing: With your consent, we may use your email address to send you promotional materials and updates about our services. You can opt-out of these communications at any time.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information and uploaded images from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

4.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are obligated to maintain the confidentiality and security of your information.

4.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Your Rights

5.1 Access and Correction: You have the right to access and correct your personal information. You can update your account information through our website or by contacting us directly.

5.2 Deletion: You may request the deletion of your personal information and uploaded images. Please note that certain information may be retained for legal or legitimate business purposes.

5.3 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

6. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the update.

8. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: drawbert.ai@gmail.com

Address: 32412 Elizabeth Way, Union City, CA 94587, United States